Irmu
Business & Careers

Trustpilot API

Business reviews, ratings and response behaviour.

Start freeGET https://app.irmu.com/api/crawl15 credits
Why

Why teams scrape Trustpilot

Trustpilot holds some of the most commercially useful public data on the web, and almost none of it is available through a stable official feed at the volume real products need. Rate limits, partner-only access and shifting page structures mean teams either give up on the source or maintain a fragile scraper that breaks every few weeks.

Trustpilot ratings appear directly in search results and shopping surfaces, which makes competitor review data a direct input into conversion strategy.

Irmu removes the infrastructure question entirely. One authenticated request handles proxy selection, browser rendering, anti-bot challenges and retries, and AI Extract turns the resulting page into validated JSON against a schema you define. You get business, trust_score, review_count, rating_distribution, reviews, response_rate, verified without writing or maintaining a single selector, and the same endpoint, quota and observability model you already use for every other source.

Use cases

What it powers

  • Reputation benchmarking

    Compare scores and velocity across a category.

  • Churn theme analysis

    Extract recurring complaints from competitor reviews.

  • Review response auditing

    Measure how quickly competitors reply.

  • Conversion research

    Correlate review signals with market share.

Data

Fields available

Everything below comes back typed and validated against your schema.

business

Reviewed business

trust_score

Overall score

review_count

Total reviews

rating_distribution

Star breakdown

reviews

Review text, rating and date

response_rate

Business reply rate

verified

Verified review flag

Request

One call, no selectors

request.sh
curl -G https://app.irmu.com/api/crawl \
  -H "Authorization: Bearer $IRMU_API_KEY" \
  --data-urlencode "url=https://www.trustpilot.com/review/example.com" \
  --data-urlencode "premium=true" \
  --data-urlencode "ai_query=Extract business, trust_score, review_count, rating_distribution, reviews, response_rate as JSON"
Response

Validated JSON

response.json
{
  "url": "https://www.trustpilot.com/review/example.com",
  "domain": "www.trustpilot.com",
  "premium": true,
  "js": true,
  "ai_query": "Extract business, trust_score, review_count, rating_distribution, reviews, response_rate as JSON",
  "credits_charged": 15,
  "status": "completed",
  "data": {
    "business": "example.com",
    "trust_score": 4.3,
    "review_count": 8812,
    "response_rate": 0.72
  },
  "error": null
}
SDKs

Copy, paste, ship

import os, requests

res = requests.get(
    "https://app.irmu.com/api/crawl",
    params={
        "url": "https://www.trustpilot.com/review/example.com",
        "premium": "true",
        "ai_query": "Extract business, trust_score, review_count, rating_distribution as JSON",
    },
    headers={"Authorization": f"Bearer {os.environ['IRMU_API_KEY']}"},
)

print(res.json()["data"])
Pricing

Simple credits

Per business profile page

15 credits

Requests we fail to serve for internal reasons, or to domains we do not cover, are not billed.

See full pricing →
FAQ

Trustpilot API questions

Related

Often used together

Yelp API

Local business profiles, reviews and category rankings.

Glassdoor API

Employer reviews, ratings and salary reports.

Start extracting Trustpilot data today

200 free credits every month. No card, no sales call.

Start freeRead the docs